Frequently Asked Questions (FAQ)

1. Who can attend the VA Women’s Health Reengagement Training (heaRT) program?

The training is for:

  • Individuals who identify as women, AND

  • Who have military service experience (are Veterans)

2. How will I benefit from attending the training?

You will have the opportunity to:

  • Connect with fellow Veteran women around the nation and in your local community

  • Learn about the women and Veteran-centered health care services (i.e., menopause, maternity, mental health, whole health) available at VA for your unique health care needs

  • Understand the end-to-end process of accessing VA health care, from enrollment to utilizing services

  • Learn how enrolling in VA health care provides another option for your health care coverage, regardless of whether VA is your primary or secondary coverage

3. Should I attend a virtual or in-person training?

You can attend either! Please choose a session that works best for your schedule, location, and comfort level. We recommend attending a training in your state to receive a list of local resources.

If you attend a virtual training, you will have the best experience if you are in a quiet location with strong internet access. You have the option of joining with video to see your fellow participants.

4. The training dates for my state don’t work with my schedule. Can I attend a different session?

Yes! While we recommend that women try to attend the session organized for their state to receive localized resources, you are welcome to attend any virtual session offered.

5. What if I need to change or cancel my registration?

Please cancel with a 48-hour notice to free up the seat for other women. To cancel or register for a different session, please use the Calendly link.

6. How many sessions should I register for?

Please only register for one session so that everyone who wants to attend can, as there is limited space for each session.

7. What if I’m not sure of my schedule right now?

We understand that life is busy and you might not be sure which training you can attend. If you want to attend the in-person training, we recommend registering so that we have your information. Those trainings have limited seats and will fill up.

Virtual trainings have a larger capacity. If you need to cancel or reschedule your training, please do so with a 48-hour notice.

8. Do I have to attend the entire training session?

Yes, we expect participants to attend the entire training session to not miss any critical information the training provides.

9. Will there be breaks during the training program?

Yes. There will be breaks for you to step away from your computer, as well as time to set aside to connect with other Veteran women attending the training.


10. Is this an official Veterans Affairs training program?

Yes. The training program is hosted by the U.S. Department of Veterans Affairs (VA), Office of Women’s Health (OWH).


11. What do I need to do to prepare for the session?

Download Zoom (an online meeting platform), check your microphone and camera, download the participant handbook, and set up an environment free of distractions. If you are having any issues with Zoom, please visit the Zoom troubleshooting page of this website.


12. Do I need a computer to attend a virtual training session?

No! You can download Zoom on any smart phone. If you do not have a computer or smart phone, you can call into the training using a call-in phone number.

For the best experience, we do recommend having a computer or smart phone with Zoom so that you can see the presentation the instructor is sharing.


13. Do I need to turn on my camera during the virtual training session?

While it is not required to turn on your camera to attend the virtual training sessions, we highly recommend for everyone to be on camera to better connect with your trainers and fellow Veteran women.


14. Do I have to be vaccinated to attend the in-person training?

With the ever-evolving COVID-19 pandemic, we will update any requirements to attend the training regarding COVID-19 as they become available.



15. Will I have a chance to connect with fellow Veteran women in the training?

There will be opportunity to interact with many of your Veteran women peers around the nation and in your local community that are attending the training. There will be small group opportunities to interact with your fellow Veterans. However, the level of engagement you have with your fellow trainees is completely up to you.

17. Is there a fee associated with attending the training?

No. The VA Women’s Health Reengagement Training (heaRT) is completely free-of-charge. The Office of Women’s Health (OWH) is offering this training at no cost so that women Veterans can have better access to the health care they deserve.

18. If I have TRICARE and/or private insurance, what is the benefit of enrolling in and using VA health care services?

Using VA provides another option for your health care coverage, regardless of whether VA is your primary or secondary coverage. You may be eligible for this benefit through your military service, and you should take advantage of accessing no cost or low-cost health care. Based on your Priority Group rating, you could be entitled to no cost care at VA based on your military record or any service-connected conditions. You will be receiving health care in a community that understands the health impact of military service and can identify with your past experiences as a woman Veteran. VA can serve as a gatekeeper, connecting patients to providers, overseeing service-connected health needs, and monitoring conditions in a centralized health system.

19. Why was this course developed?

Women Veterans experience unique health-related challenges including: chronic pain, obesity, musculoskeletal issues, depression and suicide. Since 2001, age-adjusted rates of suicide among women Veterans have increased by 85.2%, versus 30.5% among men. Enrollment rates in VHA health care for women are significantly lower compared to men (40.6% vs. 47% in 2021). Therefore, no matter how much time has passed since their military separation, it’s important to recruit Veteran women into VA health care and support services so they can receive the care they deserve.

20. Why is there not a training in my state?

This is the first year of our training program. Please understand there are limitations to the number of training sessions our program can offer. While there may not be any in-person trainings located in your state, you are still welcome to register for any of the available virtual trainings, as those sessions are open to women Veterans located anywhere in the country. You may notice that virtual trainings are associated with a certain state or region. This is an effort to bring together women Veterans whom live near each other, strengthening camaraderie. However, you are welcome to attend any virtual training, regardless of the location associated with the session.

21. Will this training discuss sensitive topics?

Yes, the training will discuss topics that may be sensitive or triggering to some individuals. We will discuss Military Sexual Trauma (MST), Intimate Partner Violence (IPV), fertility/infertility, and other topics. We understand that these may be difficult to discuss. You are welcome to step away from your computer/live session if needed. Our team will ensure that the training is a safe space for you and your experiences. Additionally, our goal is to keep all sessions confidential, and we ask that you respect the privacy of your fellow women Veterans by not sharing the information shared during the training session. Please note that all sessions will be women-only, including the training team.

22. I still have additional questions. Whom do I contact?

Please email info@WomensHeaRT.info or send us a message on the ‘Contact Us’ tab of this website.


Images are provided by VA and available to view at https://www.flickr.com/photos/veteransaffairs/albums. All rights reserved.